Cherry SA Pietermaritzburg - PATHETIC

Cherry SA Pietermaritzburg - A brand new Cherry Tiggo with so many issues. Even the dealership doesn't know what's wrong or how to fix this vehicle. Pathetic service from all staff - Falisa Suleman <***>; ***; Noxolo Magoso <***>

TO DATE - No reply to this e-mail sent to them either telephonically or any other form. Phones ring continuously with NO ANSWER. Suppose they have ID Caller so don't want to talk to me of my sister. The customer is at a total loss. I hope that someone, even if its other Cherry branches, or the head office gets a whiff of this issue.

Kindly advise on the progress made on the repairs of this cherry The customer, my sister Rajeshree Innerjeeth, is really not satisfied with the work that is done and the condition of this vehicle

We do appreciate the time and effort; however, we are no longer interested in going back and forth with these repairs. This vehicle (brand new) is not even 6 months old and has these many issues. I have escalated this matter to Cherry SA

I will be asking the AA to come in and do a full bumper-to-bumper inspection of this vehicle and if anything is wrong, I think it will be at the expense of Cherry SA (Will advise)

My suggestion is to replace my sister with a brand-new vehicle Or Return all monies paid by her, with interest, and take your vehicle back. She will look at purchasing from alternate dealerships, Cherry or elsewhere.

What was supposed to have been a lifetime memory, as this is our first new vehicle purchase ever, has turned into a disaster I am writing to Hello Peter, to record this issue. Seems like I have no other choice

A very unhappy Cherry customer