ALTERNATOR DAMAGED ON NEW CAR

purchased a NEW Chery Tiggo in November 2014.2 days after I bought car the windows were not closing automatically I took it back to chery umlangha issue resolved. on my way home I noticed that the indicators were not working called umglangha chery and they could not assist me that evening .next morning I sent it in issue resolved.Car was due for a 5000 KM service ,service was done and I noticed that the oil was leaking after the service took it back to Umglangha chery , the cap was not tightened after oil change.On Wednesday(26th May 2015) while driving my car to work it started churcking, stopped at the nearest garage on umlangha drive my car switched off and could not start again.2 hours later Car was eventually towed away and taken to Umlangha Chery .Next day I called at 12 to find out the progress of issue .Was confirmed that alternator is the problem and that there is no parts available, parts will have to be overnighted . I called today Monday 1 June 2015 the part that was to be overnighted has not reached Chery Umllangha yet the part is in Pinetown. Chery Umghlanga does not know when this issue will be resolved a BRAND NEW CAR I shouldn't be experiencing so many problems