Chery Rustenburg
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Chery Rustenburg
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '26 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKG
Kabelo G
1 reviews | Active since Jul 2026
16 Jul 2026, 20:21
No good customer service
good day my name is kabelo Godfrey molato I have recently bought a cherry tiggo 4pro lit dct 2025 last year March, i took in the car for its 1st 5000km service at cherry tiggo rustenburg after that service I then took it in again hearing that there was a clinking and kind of rubbing noise coming from the inside of the car rear and front, so the rear tyres when ever the car goes over speed humps, the manager at the cherry tiggo rustenburg told me it's a normal noise took it in again for the 15000km service I told them the noise is still there the manage then told em his branch is not a tuck shop just recently took it for a 30000km service last month with the same problem not going away now they wanna charge me for something that might still be covered by the warranty and so I don't know if I have to drive out of my province to get the car checked or what please advice me on what to do my contacts are *** car registration lfl 139 nw
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Kabelo G
1 reviews | Active since Jul 2026
16 Jul 2026, 20:21
No good customer service
good day my name is kabelo Godfrey molato I have recently bought a cherry tiggo 4pro lit dct 2025 last year March, i took in the car for its 1st 5000km service at cherry tiggo rustenburg after that service I then took it in again hearing that there was a clinking and kind of rubbing noise coming from the inside of the car rear and front, so the rear tyres when ever the car goes over speed humps, the manager at the cherry tiggo rustenburg told me it's a normal noise took it in again for the 15000km service I told them the noise is still there the manage then told em his branch is not a tuck shop just recently took it for a 30000km service last month with the same problem not going away now they wanna charge me for something that might still be covered by the warranty and so I don't know if I have to drive out of my province to get the car checked or what please advice me on what to do my contacts are *** car registration lfl 139 nw
0
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Solomon K
1 reviews | Active since Feb 2013
21 May 2026, 11:01
Poor car service at Rustenburg Chery.
My Tiggo 8 Pro went in for its 75,000 km service in October. However, on December 24th, the car began experiencing serious power issues. I called the Rustenburg dealership and explained that the car was losing power and vibrating during acceleration. They told me to bring the car in on January 9th, 2026. When I arrived, a salesperson used diagnostic scanning equipment and told me the battery needed to be replaced before a full diagnosis could be run. I took the car to a battery center, where they checked it and found no issues. They said they could not replace the battery unless I wanted to buy a new one, which I did. Returning to Chery Rustenburg, the same salesperson ran the diagnosis again and said the error code pointed to faulty battery wiring. Unfortunately, they said they do not handle electronics and advised me to take the car elsewhere at my own cost. Frustrated, I took the car home. Three weeks later, I brought it to Chery Roodepoort, where a mechanic discovered the real issue: damaged spark plugs. I paid to have the spark plugs replaced, and since then, the car has been running fine. At the end of February, I confronted the manager at Chery Rustenburg demanding an explanation. He promised to investigate and respond, but I have yet to receive any feedback. My biggest gripe is that I had to travel 614km and replace a battery only to find out that the issue was simply spark plugs , how does a dealership miss that?
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Solomon K
1 reviews | Active since Feb 2013
21 May 2026, 11:01
Poor car service at Rustenburg Chery.
My Tiggo 8 Pro went in for its 75,000 km service in October. However, on December 24th, the car began experiencing serious power issues. I called the Rustenburg dealership and explained that the car was losing power and vibrating during acceleration. They told me to bring the car in on January 9th, 2026. When I arrived, a salesperson used diagnostic scanning equipment and told me the battery needed to be replaced before a full diagnosis could be run. I took the car to a battery center, where they checked it and found no issues. They said they could not replace the battery unless I wanted to buy a new one, which I did. Returning to Chery Rustenburg, the same salesperson ran the diagnosis again and said the error code pointed to faulty battery wiring. Unfortunately, they said they do not handle electronics and advised me to take the car elsewhere at my own cost. Frustrated, I took the car home. Three weeks later, I brought it to Chery Roodepoort, where a mechanic discovered the real issue: damaged spark plugs. I paid to have the spark plugs replaced, and since then, the car has been running fine. At the end of February, I confronted the manager at Chery Rustenburg demanding an explanation. He promised to investigate and respond, but I have yet to receive any feedback. My biggest gripe is that I had to travel 614km and replace a battery only to find out that the issue was simply spark plugs , how does a dealership miss that?
0
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