NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Checkers Mall of Africa
How is Checkers Mall of Africa rated on Hellopeter?
Hellopeter has tracked Checkers Mall of Africa across 9 reviews. Checkers Mall of Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Checkers Mall of Africa? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Terrible customer service
The light in complexion lady who was called to refund my money back into my gift card, I'm not sure if she's a manager but she has horrible customer service. I decided to just leave what I was doing because I told myself that I will find another Checkers to go to, I don't see myself going back to that store. She has a bad attitude and treats people like she's doing them a favour. We all walk into that shop to use our money, she's doing no one a favour and if she doesn't want the job she can leave it for people who will be glad to do it. She acts like she has shares at that store without realising that she's messing up other people's businesses
1 reviews | Active since Apr 2026
Terrible customer service
The light in complexion lady who was called to refund my money back into my gift card, I'm not sure if she's a manager but she has horrible customer service. I decided to just leave what I was doing because I told myself that I will find another Checkers to go to, I don't see myself going back to that store. She has a bad attitude and treats people like she's doing them a favour. We all walk into that shop to use our money, she's doing no one a favour and if she doesn't want the job she can leave it for people who will be glad to do it. She acts like she has shares at that store without realising that she's messing up other people's businesses
1 reviews | Active since Mar 2026
Stale cake
Irecently bought a cake from Checkers Mall of Afica on the 22/03/2026 and unfortunately it was very disappointing. The cake was dry and tasted stale, as if it had been sitting for a long time. The icing also had an unusual taste and the overall quality was not what I expected from Checkers. I hope the store can improve their freshness and quality control because customers expect better.”
1 reviews | Active since Mar 2026
Stale cake
Irecently bought a cake from Checkers Mall of Afica on the 22/03/2026 and unfortunately it was very disappointing. The cake was dry and tasted stale, as if it had been sitting for a long time. The icing also had an unusual taste and the overall quality was not what I expected from Checkers. I hope the store can improve their freshness and quality control because customers expect better.”
1 reviews | Active since Jan 2025
Compliment for Excellent Service – Ayanda at Checkers Hyper, Mall of Africa
would like to take a moment to commend Ayanda, a cashier at Checkers Hyper, Mall of Africa, for the exceptional service she gave me on 5 October 2025. Even though she was simply doing her job, the way she carried it out stood out to me. Her warm attitude, professionalism, and attentiveness made me feel like I was the only customer in the store. It has been a long time since I received such excellent service from a cashier, and Ayanda truly made my shopping experience memorable. Thank you, Ayanda, for your outstanding service you are a true asset to the Checkers team!
1 reviews | Active since Jan 2025
Compliment for Excellent Service – Ayanda at Checkers Hyper, Mall of Africa
would like to take a moment to commend Ayanda, a cashier at Checkers Hyper, Mall of Africa, for the exceptional service she gave me on 5 October 2025. Even though she was simply doing her job, the way she carried it out stood out to me. Her warm attitude, professionalism, and attentiveness made me feel like I was the only customer in the store. It has been a long time since I received such excellent service from a cashier, and Ayanda truly made my shopping experience memorable. Thank you, Ayanda, for your outstanding service you are a true asset to the Checkers team!
1 reviews | Active since Oct 2025
Bad service
I bought a cheese in checker around 18:45 to 19:00 so when get home I found the cheese was bitten by rats the the following I returned it the manager was not attentive to she was busy on her phone the supervisor told me to hold because they were discussing their personal things until I raised my voice
1 reviews | Active since Oct 2025
Bad service
I bought a cheese in checker around 18:45 to 19:00 so when get home I found the cheese was bitten by rats the the following I returned it the manager was not attentive to she was busy on her phone the supervisor told me to hold because they were discussing their personal things until I raised my voice
1 reviews | Active since Jan 2018
Checkers mall of Africa is *****ing
Be very careful of checkers they are double charging customers and trying to blame the banks , I have reported them to the ombudsman and I am going to open a case of theft at the police station because they are obviously *****ing from hundreds of customers
1 reviews | Active since Jan 2018
Checkers mall of Africa is *****ing
Be very careful of checkers they are double charging customers and trying to blame the banks , I have reported them to the ombudsman and I am going to open a case of theft at the police station because they are obviously *****ing from hundreds of customers