TS
Thato S
1 reviews | Active since Mar 2022
31 Mar 2022, 21:56
Vouchers
I'm very much disappointed with Vodacom Chartz at Eastrand mall. December 2021 i bought 2 Tablets phone for my kids and they were suppose to come with a R500 stationary voucher which i was promised the manager will contact me and he didn't. Unti i call them back on the 11th of January i was told the manager was not around again..
I was told they will call me and i call them again on the 15th February and i was sent a Kreme Krispy voucher which cost R125 only to find out that the voucher is not working.. I felt like a fool.. I contacted them again and guess what i was sent Planet 54 stationary voucher which have expired again i don't even know that Planet 54 shop worse.
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Replies (1)Chatz Cellular's replyOfficial
01 Apr 2022, 09:20Dear Thato
Your disappointment is noted and this is totally unacceptable. We will get this matter rectified and attended to and apologise for your experience.
Kind regards
Your disappointment is noted and this is totally unacceptable. We will get this matter rectified and attended to and apologise for your experience.
Kind regards
Chatz Cellular's reply01 Apr 2022, 09:20
Official
Dear Thato
Your disappointment is noted and this is totally unacceptable. We will get this matter rectified and attended to and apologise for your experience.
Kind regards
Your disappointment is noted and this is totally unacceptable. We will get this matter rectified and attended to and apologise for your experience.
Kind regards
