TS
Thato S

1 reviews | Active since Mar 2022

31 Mar 2022, 21:56

Vouchers

I'm very much disappointed with Vodacom Chartz at Eastrand mall. December 2021 i bought 2 Tablets phone for my kids and they were suppose to come with a R500 stationary voucher which i was promised the manager will contact me and he didn't. Unti i call them back on the 11th of January i was told the manager was not around again..

I was told they will call me and i call them again on the 15th February and i was sent a Kreme Krispy voucher which cost R125 only to find out that the voucher is not working.. I felt like a fool.. I contacted them again and guess what i was sent Planet 54 stationary voucher which have expired again i don't even know that Planet 54 shop worse.

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Replies (1)
Chatz Cellular
Chatz Cellular's reply01 Apr 2022, 09:20
Official
Dear Thato
Your disappointment is noted and this is totally unacceptable. We will get this matter rectified and attended to and apologise for your experience. 

Kind regards