Vodacom Data Cap Not Activated

In Jan 2015, I took out 3 Vodacom contracts at Chatz, Mall@Reds for Vodacom SmartTablet3G with 1GB data for R79/month. Chatz Sales Assistant: Christiaan. I explicitly stated that as these Tablets will be used by my children, all 3 lines must be capped to avoid invoices for more than R79. This was communicated at least 3 times & Christiaan assured me that he activated the caps.<br> <br> On my Feb 2015 invoice, I was shocked to be charged an additional R885 for data usage on one of the Lines. Vodacom call center informed me that not one of the 3 lines had been capped & that these were open lines. The additional R885 was for the month of Feb & my March account was already in excess of R900! I immediately requested Vodacom to activate the caps on all 3 lines.<br> <br> Vodacom call center informed me that Chatz never activated the caps on the 3 lines & that I had to dispute the matter with Chatz in order for my account to be credited with the excessive amounts. Hereafter Chatz, Mall@Reds informed me that according to their system, they definitely activated the caps on all 3 lines & that this was clearly a mistake on Vodacom's side. So neither Chatz nor Vodacom accepts responsibility & is shifting blame