Vodacom Chatz Woodmead

Terrible service, noisy store, staff unaware of promotions, manager not available. I was sent numerous sms messages promising a gift to the value of R800 if I upgrade at that store. Instead of a gift, I was charged for upgrading and told to come back the following week when the manager may be in as no one new about this gift despite me showing them the smses I received BEFORE proceeding with the upgrade. Due to living far from the store , I requested that someone call me when the manager would be there so that I would not have to travel all that way again for nothing. This was 17 April 2021, it is now the 27th May and still no communication from the store. They also haven't adjusted my monthly debit order, so that I am constantly in arrears.