ND
Nothando D

1 reviews | Active since Apr 2021

06 Sept 2021, 08:19

Vodacom

I sent my phone for screen repairs at the vodacom shop and they took it to the repairs shop at Potch. It costed me about R1426 to fix the screen and I was told to pay the money same day to Hicell V-shops and I did. Till this day I haven't received my phone back it was takes for repairs in the 14th of June. I was told someone stole the phone at the shop after they were done with the repairs, they told me they will replace the phone and give me the after a few days they said they said they will give me money. Till this day I haven't received anything, I am writing this review in hopes of getting a solution soon because I have been waiting for too long next week I will be turning 3 moths without a phone. The inconvenience this has caused is me too much because I am student, I have assignments to submit every now and then. I ahbe portfolios and in two weeks I am writing my exams I still don't have a phone.

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Replies (2)
ND
Nothando D's update04 Sept 2021, 12:20
Reviewer Update
I bought the phone for R5000 and they said they will pay me R4000, till this day after 6 weeks of them saying they will pay I am waiting for Vodacom to pay me
Chatz Cellular
Chatz Cellular's reply06 Sept 2021, 14:03
Official
Dear Nothando

We will contact you shortly to get some clarity on the matter and assist where possible.

Thanking you