1 reviews | Active since Dec 2009
Very bad, non-care service/attitude from Chatz Waverley
One of the worst business experiences I recently had. When the contract is signed and you left there shop, that is the last you will ever get anything from this company. They do not answer there phone, I have record of calling 26 times on Friday 3rd Jan 2020, they do not re-act to email requests for call-back either. The new business-contract was messy from the start, (I know I should have cancelled there and then), delayed modem delivery, then the wrong modem, was given to me, then it didn't work for 3 days, but still gave this sales-person a chance to get it right. Sadly he didn't, and he never calls back. He messed up my contract by not enabling the "roll-over" of my data. I asked him directly if it does, his answer--> Definitely Sir....!!(remember he wants his commission) So my business lost 150GB in December 2020. Can Chatz please contact me urgently to get my data back!! (wishful thinking i believe..)
So stay away from this company as far as you can. I will move all my other (3)business-contracts away from them ASAP. The branch in question is: Chatz Waverley, Pretoria.
Thank you for bringing this to our attention.
We will be in contact with you to resolve the issue.
Please accept our apology for what has transpired.
Regards,
Chatz head office
Thank you for bringing this to our attention.
We will be in contact with you to resolve the issue.
Please accept our apology for what has transpired.
Regards,
Chatz head office
