MZ
Monique Z

1 reviews | Active since May 2020

14 May 2020, 16:22

UN QUALIFIED TECHNICIAN OWNS VODACOM CHATZ SILVERTON

Very rude PAKISTAN GUY WHO SAYS HE OWNS THE SHOP does repairs onsite not a qualified technician HOW CAN VODACOM CHATZ ALLOW SUCH BEHAVIOR I HAVE BEEN A CLIENT FOR YEARS. I ASKED HIM TO BOOK IN MY DEVICE FOR A ASSESSMENT AS IT WAS FREEZING ON SOME OCCASIONS MY PHONE IS A CONTRACT DEVICE INSTEAD HE WANTED TO ASSESS IT ON HIS OWN WHEREBY I HAD REFUSED AS I KNOW THAT MY WARRANTY WOULD BE NILL AND VOID. HOW DOES VODACOM CHATZ ALLOW SUCH PEOPLE TO TRADE UNDER THEIR NAMES HE HAS NO QUALIFICATIONS AS A QUALIFIED TECHNICIAN. BE CAREFUL OF THIS STORE ITS IN SILVERWATER CROSSING SILVERTON PAKISTAN OWNED VODACOM CHATZ

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Replies (1)
Chatz Cellular
Chatz Cellular's reply14 May 2020, 16:41
Official
Hi Monique

Thank you for bringing this to our attention and we will get this addressed immediately. You are correct in not allowing this to happen as your device warranty can be effected. Someone will be in contact with you shortly to assist.

Thanking you