Total Waste of time in the "Don't Qualify" Store

I have tried a few times in the last 5 years to get a cell phone from my local Vodacom Chatz Cellular in Sunninghill Village. I have given up now as I was told yesterday I don't "qualify" for a 36 month contract on a new Samsung A26 for R246 per month on their special this month valid till the 7th July. Why have these specials? No reason given but this has happened before about 2 years ago with the same story. Also the consultant tells you he will get back to you and never does. But yesterday he called to tell me I never "qualified". I have just bought on finance a brand new vehicle for R400 000 with MFC and qualified for 100% finances, not that that was an issue for a little cell phone. So I am not sure how they stay is business when one doesn't "qualify". It started when I sent a Whatsap early yesterday to the contact number provided by them on their site requesting what documents they needed and heard nothing. I then went in around 4:30 yesterday and they took about 30 minutes to find the deal on their system, which they still couldn't find and I filled out the application, gave copies of pay slips, residence, etc. waited and waited and eventually I left the store as they could not find the deal on their system and where Whatsaping their region manager for help. Then at 5:55pm I received a call to be told I don't "qualify". No reason for this "don't qualify". Why have these deals or specials? Why are you not aware of these deals or specials? Not sure why they stay open really!