terrible service

<p>I lost my phone while on vacation and went to the above mentioned store to block the ****** phone,do a sim swop and change of ownership on 24/02/2017. At arrival they said teh system is down and they are closing between 12:15 and 13:15 i must come back at 13:30.</p> <p>did as instructed and the syetem was still slow. i gave all my details and left after 15:00. By sunday 26/02/2017 te sim swop still was not done neither was anything else. They phoned and told me it should be on after 1hr. went back after it was not switched on and i was told it will be switched on by 10am on 27/02/2017.</p> <p>it is still not on and it is 12:13. now i was told to phone back on 28/02/2017.</p> <p> </p> <p>IS THIS FAIR?????? I DRIVE UP AND DOWN AND PHONE AND GET NO SERVICE????</p> <p>I NEED MY PHONE TO DO MY WORK.</p> <p>THIS IS CASING A LOSS TO ME!!!!!</p> <p>NO POINT IN TRYING TO PHONE ME OR TO EMAIL ON ABOVE MENTIONED EMAIL AS THIS ALL LINKED TO MY PHONE THAT IS NOT CONNECTED AT THE MOMENT.</p> <p> </p> <p>pls use **********