Poor service

<p>I did an upgrade this month at chatz cellular and the consultant put me on an open contract which had to be a top up contract.Went to visit the store and called a couple of times and they said they will resolve the problem. I called customer care and they said i must consult the consultant. Al i request is to reverse the upgrade and put my contract on a top up. It has been 2 weeks.i have heard nothing from the consultant. </p> <p>I cant afford to have a open contract next month and request help. </p> <p>Stores details </p> <p>Vodacom details<br ********** <p> ********** </p> <p>consultant: Emile</p>