JL
Jared L
1 reviews | Active since Jan 2023
16 Mar 2023, 13:59
Pay what is advertised.
I saw a deal online for the Nothing Phone 1 for R599 over a 36 month period on the Chatz Connect and Vodacom 4u. When applying online, the application is routed to my closest branch. The challenge that I'm experiencing is that the branch does not offer the same deal as advertised online.
Chatz head office is trying to assist me in getting understanding what went wrong however, its my right as a consumer to pay the price as advertised. I'm starting to feel despondent, as I am being inconvenienced by internal processes.
Until today I still see the same price advertised and I would like the same deal as advertised online and not the inflated pricing offered instore.
Helpful (0)
Replies (2)0
Replies (2)
Chatz Cellular's replyOfficial
17 Mar 2023, 10:07Hi Jared
I do believe that the team is trying to assist you in getting the deal and have been in contact with you timeously. Please also refer to our terms and conditions with regards to our advertising on both websites as a matter of interest. We would like to satisfy you as our customer and will try and endeavor to do so.
Kind Regards
I do believe that the team is trying to assist you in getting the deal and have been in contact with you timeously. Please also refer to our terms and conditions with regards to our advertising on both websites as a matter of interest. We would like to satisfy you as our customer and will try and endeavor to do so.
Kind Regards
Chatz Cellular's reply17 Mar 2023, 10:07
Official
Hi Jared
I do believe that the team is trying to assist you in getting the deal and have been in contact with you timeously. Please also refer to our terms and conditions with regards to our advertising on both websites as a matter of interest. We would like to satisfy you as our customer and will try and endeavor to do so.
Kind Regards
I do believe that the team is trying to assist you in getting the deal and have been in contact with you timeously. Please also refer to our terms and conditions with regards to our advertising on both websites as a matter of interest. We would like to satisfy you as our customer and will try and endeavor to do so.
Kind Regards
JL
Jared L's updateReviewer Update
17 Mar 2023, 11:08Thank you so much for your assistance. I really appreciate the lengths that you are going through to assist me however, my despondacy came for the principle.
I just received a call from William who will keep me updated on the process.
I just received a call from William who will keep me updated on the process.
JL
Jared L's update17 Mar 2023, 11:08
Reviewer Update
Thank you so much for your assistance. I really appreciate the lengths that you are going through to assist me however, my despondacy came for the principle.
I just received a call from William who will keep me updated on the process.
I just received a call from William who will keep me updated on the process.