No Stock On Free Gift Galaxy S7 edge deal

Got the Samsung galaxy s7 edge from them on the 10th of April. I was told that the gift(we agreed that they would get me a wireless charger) would arrive the Wednesday the 13th.. I Called numerous times only to be told that Daniel is not available.Another lady then told me no stock has arrived and i should try the Saterday as new stock would be in. Went past on Sunday and nothing...i was told to come back Wednesday 20th which i did...i asked for Daniel and get told he is in a meeting...i then get told that i need to wait another week as nothing has arrived. I find this ridiculous,and the fact that i have to keep calling them and stopping by to make sure i get somthing that i should have recieved with the phone on the 10th of April pathetic! i am continuously being made to go back and forth at my expense with no real feedback or follow up from them.All that changes is a date that moves out everytime. If i knew that this would be the outcome i would have done my upgrade elsewhere.