1 reviews | Active since Jul 2017

26 Jul 2017, 13:01

"NO SERVICE" :(

<p>I PRE-ORDERED A SAMSUNG GALAXY S8 IN THE START OF MAY WITH THE PHONE I WAS SUPOSE TO RECIEVE A GALAXY GEAR VR LITE + S8 ACCESSORY PACK + TOP DOG VOUCHER... IT IS END JULY AND STILL I HAVE NOT RECIEVED ANY OF THIS JUST MY PHONE. EVERY TIME I GO TO BILAL THE OWNER OF VODACOM/CHATZ (VENTERSDORP) THERE IS A DIFFRENT EXCUSE. I HAVE PHONED VODACOM 2 TIMES UNFORTUNATLY THE CONTRACT IS IN MY FATHERS NAME AND THEY DON'T HELP ME IF I AM NOT THE OWNER OF THE CONTRACT EVEN THOUGH I PAY FOR IT EVERY MONTH. I AM SO DISAPOINTED I WANT TO STOP MY CONTRACT WITH VODACOM AND FIND A NEW CELLULAR COMPANY. :(</p> <p> </p> <p> </p>

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Replies (1)
Chatz Cellular
Chatz Cellular's reply04 Sept 2017, 15:41
Official

Hi

Apologies for the very late response, kindly advise if your complaint has been resolved?

Thanking you