SS
Susan S

1 reviews | Active since Jul 2010

20 Feb 2015, 16:38

NO DATA, NO REFUND, NO SERVICE

I bought 500 MB of data from Chatz in Parkview on February 5th. I was going away for a working weekend and needed to have online access. When I got there I discovered that the data had not been loaded, so my intention to get lots of work off my plate was not possible.<br> <br> I called when I returned home and was told to come in with my receipt. No one could help me. I was told that the owner would be in touch with me first thing the next day. I had to call in the afternoon, as he had not called. He promised he would get back to me later that day.<br> <br> Two days later, hearing nothing from Mr. du Toit, I sent an e-mail. No response. <br> <br> So I am out of pocket with no data to show for it, no longer have the receipt and Mr. du Toit seems completely unconcerned.<br> <br> Not good enough!!

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Replies (1)
Chatz Cellular
Chatz Cellular's reply21 Feb 2015, 07:28
Official
Hello stos,

Thank you for bringing this to our attention, we shall look into this and provide feedback to you soon.

Kind Regards
Bronwyn Makeen