1 reviews | Active since Mar 2017

27 Mar 2017, 19:37

misleading advertising

<p>On march the 27th i entered a chatz cellular outlet to upgrade a existing data contract wich i have with them for the past 6 years at least.i chose a sim only data plan of 10gb for the monthly price of R200 according to the booklet as wel as the leaflet chatz distrubeted.i was informed that the specific data plan was only open to new contracts,according to the attendend at the outlet.to me that is misleading,the booklet and the leaflet state otherwize.is this how chatz treat their existing costumers?really?by the way,i have the leaflet,so i can proof what i am saying,i expect a satisfactory answer well before the end of the month,and this is a promise,or i will lay a complaint at the consumer counsil for misleading adverts.</p>

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Replies (1)
Chatz Cellular
Chatz Cellular's reply29 Mar 2017, 09:30
Official

Hi Laurie

We would like to assist in resolving this and have tried contacting you on the number provided and have not managed to get a hold of you. Kindly advise on your contact number?

Thanking you