1 reviews | Active since Dec 2018
False trading hours and lazy staff
Hi
I just want to put this up with Vodacom Chatz at lakeside mall Benoni. Why state on your trading hours that you close at 17:00 on Saturdays but when a client arrives at 16:40 they get informed it’s too late cashups are done. I came there today 18th of July 2020 at 16:40 and sat outside as I read the protocol for Covid 19. Both guys had two customers and the store only allows two. Five minutes after I arrived one customer left but no one came to attend to me until it was 16:55 then this guy comes and says we already cashed up and you are late. I told him I come far man and I even called before coming to this store. I had come to upgrade and now I’m leaving Vodacom.
The laziness in the staff you have there is sickening.
Thank you for bringing this to our attention and we will have this matter looked into immediately.
We apologise for the negative experience and would like to keep you as a customer and ask you to give us the opportunity to assist you. Kinldy advise if we can make contact?
Kind Regards
Farid Bhyat
Thank you for bringing this to our attention and we will have this matter looked into immediately.
We apologise for the negative experience and would like to keep you as a customer and ask you to give us the opportunity to assist you. Kinldy advise if we can make contact?
Kind Regards
Farid Bhyat
