Endless hassles with a new Vodacom contract

<p>I took out a new contract on the 16th December 2016 and today, the 20th December I am still not able to make phone calls because I have not been credited the minutes that is part of the package. I am also unable to load airtime and keep getting an error message when I try. At this stage, 4 days later, I am without any means of communicating outside of office hours. The Chatz store in Mall@Reds just keep saying that according to their system I do have airtime available and that they will log a call but the issue does not get resolved. Although they represent Vodacom, they seem unable to do much in getting issues resolved.</p> <p> </p> <p>They have told me that as part of this contract I will be getting 10GB data once off. I received 4GB data and am now told that it is pro-rata because I took the contract in the middle of the month. How pathetic is that, they should have told me upfront then I could have stayed on pre-paid and take the contract at the start of the new month.</p>