MM
Mangaliso M

1 reviews | Active since Oct 2023

19 Oct 2023, 10:56

Double Deal Cellphone Contract

My service was very horrible - the consultant assisting me took more than two hours to finalize my contract in the branch ( Alberton branch in Alberton Mall). My current contract details are very vague and I'm unable to get through to the call center. As it stands as a direct result of in competence - I'm currently in arrears due to charges I'm not aware of.

0
Replies (2)
Chatz Cellular
Chatz Cellular's reply19 Oct 2023, 12:35
Official
Dear Mangaliso

Thank you for bringing this to our attention and we will have the matter looked into. Can you please provide us a contact number so we can call you.

Thanking you

Best regards,

MM
Mangaliso M's update19 Oct 2023, 13:37
Reviewer Update
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Please call during 12h00 - 13h00 or after 16:30 due to work reasons