Disgusting, Shocking Service i ever received!

<p>I received a call from a guy called Qiniso he said he was from Vodacom Chatz on the 10/12/16 regarding my cellphone contract upgrade, we did the upgrade over the phone and he said i will receive my phone within 7 working days, he said i will receive it on the 15/12/16.12 days later i received a call from Thabo on Friday the 22/12/16 he said courier guys coudn't find my work place, i then gave him my home address and he said i will receive my phone by wednesday the 28/12/16 i waited and waited until the 5/01/17 no delivery was made, when i called to find out when am i going to receive my phone this Qiniso guy said he will phone me back he still needs to check something. i waited for his call back for 2 days and i had to call them again, Mmathapelo answered the phone and they kept on transferring me from one person to the other and eventually i asked for their manager and they said her name was liez or something and she was busy i then asked if i could hold and then this rude,*********** girl said she wants to work i cant hold and she put the phone down on me. a day later i called again i spoke to Thabo who said he will check with the courier guy and give me feedback, hour later i get a call from Mary-ann, she **** and told me the courie guy was hijacked hence no phone was delivered and promised me delivery before 13/01/17 and i told her if they dont deliver until then i want this cancelled. Monday 16/01/17 i called her again because this people dont know what a follow up phone call is, she said i will receive a confirmation cancelation sms the next day , when i called to check how far the cancellation is going she was moved from that department, i then spoke to Monique who said she just wants to check if the courier returned the phone before she can proceed with cancellation and she will give me a call back, well she made someone phone me i didnt get her name and she was trying to arrange delivery, i am so disgusted bythis company. all i want is to never ever deal with such *********** people, Vodacom cant help me cancel this contract because Chatz must cancel this Quatation first, Qatation number 1- ********** 987295</p>