Defective Device, No resolution, No feedback, No Service.

<p>Is anyone at Chatz ever going to assist me? I am in the same place I was when I first brought my issues to your attention in October 2016. Nothing has changed really, besides more and more empty promises being made by more consultants who never do their job efficiently enough. The only difference is that now, the device is sitting somewhere with a consultant who doesn't care. Who isn't interested or concerned that I have had ENDLESS issues since the very first week this device contract was taken.</p> <p>I am completely appalled at the extent to which I have to complain to "maybe" have any sort of contact from your team. Honestly you guys and Voacom are the absolute worse telecommunications company to deal with. I would never suggest Chatz to anyone.</p> <p> </p> <p>I have reversed the debit order and will not be paying for any "service" or "contract" from Jan 2016. I have advised Muhammad and Yandisa in 2016 already and I believe that is very fair, considering that I never ever get anywhere (It has been 3-4 months and I am in the same place I was in after I first complained to the very unhelpful and ******** Clifton De La Rose), I am not getting any effective 4G/LTE data connection with device, or prompt service. I don"t believe in your company or trust any of your staff... because nothing ever happens or they ignore consumers. Its really nothing to be proud of.</p> <p> </p> <p>I just want nothing to do with you guys and I want the ineffective device contract cancelled. That's it. </p> <p>This is as per the CPA. The device is defective and as a consumer, I have a right to goods that function effectively. </p>