Chats Voda4U N1 City - BE WARNED

<p>On Sunday 4/6/2017 I made a R210 payment on my account by swiping my card</p> <p>Wednesday I got an sms about the payment on my account being outstanding. I called the Vodacom call centre who arrogantly told me to go to the store to follow up on my payment. Drive 90 kms for a R210 payment? Honestly??</p> <p> </p> <p>This morning I again called the Vodacom call centre and a consultant advised my payment was received. I was put thru to payments, where Lingani told me it was not.</p> <p> </p> <p>I then called Chats Voda4U, and spoke to Joy who advised that their staff allocated my payment to a J Terblanche account, and not A Terblanche. I wonder how such an error was made if I gave my cell nr for the staff to pay my bill. On a second computer in store my detail was on screen, but I did not see the screen where my payment was captured</p> <p> </p> <p>This is firstly hugely unprofessional, and sadly also affects my payment history at Vodacom, which affects my creditworthyness.</p> <p> </p> <p>THIS IS AN UNACCEPTABLE ERROR CHATS VODA4U N1 CITY!!!!</p>