Change of number (new number on new system)

<p>I went into Chatz Midstream on the 26th of September and was attended to by Thabo to change my current number on my smart L package to a new number urgently, after waiting for an hour as nobody in the shop knew how to do it, Thabo said it was done and it will take 3 hours and I will receive a sms with my new number, I'm still waiting. I called to check up and was told they will have a look into it. I called customer care 082111 and spoke to Yuanita who tried to assist me where she could and even called me back twice and it came to an end where she couldn't assist because the system didn't allow her to change the number she then said she will get the Technical department to call me back and Yes I'm still waiting. I dI'd my ut most as a desperate customer to follow up but vodacom just seem to just don't care but when it comes to debetting your account they are like sharks. Please attend to this matter URGENTLY.</p>