Bad Service

Bad service. Waiting for 3 weeks for them to confirm stock availability. No one has bothered to call me back and give me feed back. They are constantly asking me the same questions each and everytime I follow up and not forgetting that they took 3 weeks because they were offline or because they still checking stock availability. Excuses after excuses. Pathetic! By the way I'm still waiting for them to call me back after 5 promises. The other gentleman even told me that I was calling the incorrect store after he promised to call me last week. It also seem to be my problem as a customer that they are dealing with internal politics after a staff member got fired. I don't know how that is any of my business. I just want service and this entire team was unable to help me.