TM
Tshepo M

1 reviews | Active since Apr 2015

21 Jul 2020, 18:55

Zero Customer Service

Absolutely terrible service. It would server you better to just sacrifice a couple of hours and go to the Traffic Department or Post Office and do your renewal in person. I paid, was told of Enforcement Orders - those have been resolved. Since then every email that I send goes unanswered. There really isn't another way of getting in contact with these people. Save yourself the trouble.

0
Replies (5)
ChatBack
ChatBack's reply22 Jul 2020, 08:37
Official
Hi Tshepo

Can you please provide your registration number in order for us to follow up?

Regards
Charl
TM
Tshepo M's update22 Jul 2020, 09:30
Reviewer Update
Hi Charl

Registration number is HM33LJGP.

Why can't emails be responded to when asking for feedback? Why do I have to go through the trouble of writing a review out of frustration on HelloPeter, for me to get some kind of assistance?
ChatBack
ChatBack's reply22 Jul 2020, 11:17
Official
Hi Tshepo

I believe Dayton has been in contact with you this morning?

Regards
Charl
TM
Tshepo M's update22 Jul 2020, 12:53
Reviewer Update
Yes I did speak to him.

Please do better with Customer Service. It's the corner stone of a successful business.
TM
Tshepo M's update24 Jul 2020, 09:00
Reviewer Update
On Wednesday, Dayton told me that he would get back to me by EOD.

Today is Friday.

Please can I just have my disc, so that this nightmare can end? Please.