Disgusting service

Unfortunately I had to use the 1 star rating. Didn't want to even do that. Terrible experience. I accidentally renewed a license for a sold car. They refused to refund even though I contacted Kaitlyn Naidoo straight away. I then tried to license the correct car and my son's car in my name. After a month of requests and the cost of RR3600, still no delivery of disk, but countless options to pay more, I.e R299 for a report. Waited for ages for that whilst driving without a licence. Takes 48 hours for her to reply and always in a way that doesn't help, or requests for more money. This so called service costs double the actual cost. They are greedy and don't give 2 hoots about customers. Better to just go to the license department. You wait 1 hundredth the time you will wait for customer care at Chatback.