1 reviews | Active since Jul 2009
Chatback eventually you will get help , PRAY.... Before your license expires
Pretty appaling service. My biggest gripe is the 30 days of NO Contacts.My license discs expire 30 Dec 2019, so lets order 10 December - enough time - Sure..... HAHA. I ordered 4 new licence discs 11 Dec, and they could not issue due to a "5th one" ( a trailer I sold middle of 2019, and the buyer failed to register, so I had to pay). So the only contact was, pay for the 5th one, and I did so on the 12 December. Then you wait ! and you wait, and there is no ways on Gods earth are they in contact with you. Then all my licenses expired , so Im now driving unlicensed cars and insurance - well????. So with no contact details , you go internet contact detail searching and you find a guy called Charl who is apparently one of the initiators of the project, you then threaten legal action, and you finally find an email address, AND eventually he does respond, WITH.......he pushes the email to a.n. other TO FIX, and so we wait.. Finally a call on 8 Jan, from some unrepentant guy, who honestly could not give a s#!t phones me and says , ok just drive with an email copy of your discs, and you wont get stopped (great legal traffic advice from Mr. careless). We then get stopped with the email, and explain, and the traffic authorities want to know nothing!!! All in all, forget the 5 business days they promise you and the R 200.00 per license disc you pay, and the dreadful service and the complete lack of customer care, get a frikkin contact person if you deal with them. And don't expect Love and adoration....Great concept - BUT Don't expect amazing service or customer love, and oh Get contact details
Best regards,
Best regards,
