TS
Theuns S

1 reviews | Active since Jun 2020

05 Mar 2025, 12:47

Very Poor Service

On hold for 30minutes on phone, tried WhatsApp which is supposed to take 30seconds for response and then you get these messages Centurion Systems WhatsApp: Thanks for contacting us today, You will be connected to our operator shortly and then the best of all Centurion Systems WhatsApp: Our Centurion Guru's are currently busy, please try again later.

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Replies (1)
Centurion Systems
Centurion Systems's reply05 Mar 2025, 14:10
Official
Dear Theuns,

We sincerely apologise for the frustration you experienced while trying to reach us. We understand how crucial quick assistance is, and we regret the delays you encountered on both phone and WhatsApp.

We truly value your feedback and are actively working to improve our response times. Your matter has been escalated to the branch manager, and our sales team will be contacting you shortly to assist with your request.

Thank you for your patience, and we look forward to resolving this for you.