SN
Songezo N
1 reviews | Active since Sept 2012
01 Jul 2021, 21:00
Very Bad Technical support.
I am battling to get response from Centurion System and the impact of their unit is affecting my business sales. I have emailed them and got a response on 09 June 2021 from Nomaswazi Moswele via RT [mailto:***] which did not help. I then called a local technician who then booked my unit in Pinetown for repairs. The explanation was that a SIM card is the problem and it will be changed. Two days later, I am experiencing issues again and emailed again but this time no one bothered to attend to my query.
Helpful (0)
Replies (1)0
Replies (1)
Centurion Systems's replyOfficial
02 Jul 2021, 09:35Dear Songezo
Please accept my humblest apologies for the inconvenience. I can only imagine your frustration at not receiving the support you need. I have escalated your complaint to the head of our service department, and a technician will be in contact soon.
Please accept my humblest apologies for the inconvenience. I can only imagine your frustration at not receiving the support you need. I have escalated your complaint to the head of our service department, and a technician will be in contact soon.
Best regards,
Centurion Systems's reply02 Jul 2021, 09:35
Official
Dear Songezo
Please accept my humblest apologies for the inconvenience. I can only imagine your frustration at not receiving the support you need. I have escalated your complaint to the head of our service department, and a technician will be in contact soon.
Please accept my humblest apologies for the inconvenience. I can only imagine your frustration at not receiving the support you need. I have escalated your complaint to the head of our service department, and a technician will be in contact soon.
Best regards,