WR
William R
1 reviews | Active since Sept 2020
08 Sept 2020, 13:23
Terrible
Called the head office to enquire to enquire if they could recommend an inverter for 2 garage doors during load shedding. First person I spoke to in sales,Eish no we don't have a motor that can run 2 garage doors.. Called again and spoke to Rose.we don't sell inverters. Asked for sales manager,got voice mail. Called again and asked for M.D. Got voice mail. Called again was put through to technical. Once again voice mail.
Helpful (0)
Replies (7)0
Replies (7)
Centurion Systems's replyOfficial
08 Sept 2020, 13:28Hi William
On behalf of Centurion Systems, I would like to apologise that you were not assisted to your satisfaction. We strive to deliver world-class service and, where we have fallen short, we will certainly do everything within our ability to remedy the situation. Your complaint has been escalated, and it is being handled with the highest degree of urgency.
Kind regards,
Charl Mijnhardt
On behalf of Centurion Systems, I would like to apologise that you were not assisted to your satisfaction. We strive to deliver world-class service and, where we have fallen short, we will certainly do everything within our ability to remedy the situation. Your complaint has been escalated, and it is being handled with the highest degree of urgency.
Kind regards,
Charl Mijnhardt
Centurion Systems's reply08 Sept 2020, 13:28
Official
Hi William
On behalf of Centurion Systems, I would like to apologise that you were not assisted to your satisfaction. We strive to deliver world-class service and, where we have fallen short, we will certainly do everything within our ability to remedy the situation. Your complaint has been escalated, and it is being handled with the highest degree of urgency.
Kind regards,
Charl Mijnhardt
On behalf of Centurion Systems, I would like to apologise that you were not assisted to your satisfaction. We strive to deliver world-class service and, where we have fallen short, we will certainly do everything within our ability to remedy the situation. Your complaint has been escalated, and it is being handled with the highest degree of urgency.
Kind regards,
Charl Mijnhardt
Centurion Systems's replyOfficial
08 Sept 2020, 14:07Hi again William
May I please have your contact number so that our head office sales manager may get in touch with you? Alternatively, you can email it to me at ***.
May I please have your contact number so that our head office sales manager may get in touch with you? Alternatively, you can email it to me at ***.
Centurion Systems's reply08 Sept 2020, 14:07
Official
Hi again William
May I please have your contact number so that our head office sales manager may get in touch with you? Alternatively, you can email it to me at ***.
May I please have your contact number so that our head office sales manager may get in touch with you? Alternatively, you can email it to me at ***.
WR
William R's updateReviewer Update
08 Sept 2020, 14:09Good day
My number is ***
My number is ***
WR
William R's update08 Sept 2020, 14:09
Reviewer Update
Good day
My number is ***
My number is ***
Centurion Systems's replyOfficial
08 Sept 2020, 14:11Hi William
It would appear that Hellopeter blocks out telephone numbers and email addresses. We tried the number in your profile, but it says that it does not exist. I'll send you an email asking for your number.
It would appear that Hellopeter blocks out telephone numbers and email addresses. We tried the number in your profile, but it says that it does not exist. I'll send you an email asking for your number.
Centurion Systems's reply08 Sept 2020, 14:11
Official
Hi William
It would appear that Hellopeter blocks out telephone numbers and email addresses. We tried the number in your profile, but it says that it does not exist. I'll send you an email asking for your number.
It would appear that Hellopeter blocks out telephone numbers and email addresses. We tried the number in your profile, but it says that it does not exist. I'll send you an email asking for your number.
Centurion Systems's replyOfficial
08 Sept 2020, 14:12Ah, that's perfect. Luan will contact you shortly.
Centurion Systems's reply08 Sept 2020, 14:12
Official
Ah, that's perfect. Luan will contact you shortly.
WR
William R's updateReviewer Update
09 Sept 2020, 13:04I was contacted by Centurion systems.
A big thank you for your assistance.
Renaldo especially went the extra mile to assist me with my query
A big thank you for your assistance.
Renaldo especially went the extra mile to assist me with my query
WR
William R's update09 Sept 2020, 13:04
Reviewer Update
I was contacted by Centurion systems.
A big thank you for your assistance.
Renaldo especially went the extra mile to assist me with my query
A big thank you for your assistance.
Renaldo especially went the extra mile to assist me with my query
Centurion Systems's replyOfficial
09 Sept 2020, 13:06That's awesome to hear, thanks William. We really appreciate the positive feedback, and it's only our pleasure.
Centurion Systems's reply09 Sept 2020, 13:06
Official
That's awesome to hear, thanks William. We really appreciate the positive feedback, and it's only our pleasure.