JN
Jaco N
1 reviews | Active since May 2018
14 Jun 2023, 17:50
******* support on products - Bad call centre support
They never answer their calls. I waited 3x 20+ min for someone to assist. Can't believe I bough these Vantage gate motors and get 0 support.
What a bad services and product provider.
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Replies (1)
Centurion Systems's replyOfficial
15 Jun 2023, 06:59Hi Jaco,
We sincerely apologise for the inconvenience you experienced while seeking support for your Vantage gate motors. We understand the frustration this has caused you, and we want to assure you that we take your feedback seriously.
We deeply regret the extended wait times you encountered, and we are actively working to improve our response times. A member of our support team will be reaching out to you directly to address your concerns and provide the necessary assistance. We value your business and are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.
We sincerely apologise for the inconvenience you experienced while seeking support for your Vantage gate motors. We understand the frustration this has caused you, and we want to assure you that we take your feedback seriously.
We deeply regret the extended wait times you encountered, and we are actively working to improve our response times. A member of our support team will be reaching out to you directly to address your concerns and provide the necessary assistance. We value your business and are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.
Centurion Systems's reply15 Jun 2023, 06:59
Official
Hi Jaco,
We sincerely apologise for the inconvenience you experienced while seeking support for your Vantage gate motors. We understand the frustration this has caused you, and we want to assure you that we take your feedback seriously.
We deeply regret the extended wait times you encountered, and we are actively working to improve our response times. A member of our support team will be reaching out to you directly to address your concerns and provide the necessary assistance. We value your business and are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.
We sincerely apologise for the inconvenience you experienced while seeking support for your Vantage gate motors. We understand the frustration this has caused you, and we want to assure you that we take your feedback seriously.
We deeply regret the extended wait times you encountered, and we are actively working to improve our response times. A member of our support team will be reaching out to you directly to address your concerns and provide the necessary assistance. We value your business and are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.