JT
John T
1 reviews | Active since Mar 2009
01 Aug 2019, 12:30
Ripoffs.
Bought a gate motor from CMG through IT & SS cost me R4,999 almost five grand. They then charged me R680 courier fee (six hundred & eighty Rand). The courier told me they paid them R180 (hundred and eighty rand) I also got a quote from them for delivery of a Centurion G-Speak Ultra GSM 2 Button Intercom System. They wanted R500 (five hundred Rand) delivery so I bought instead from a company in CT who had it couriered for R49 (forty nine Rand) GeeWiz.
Watch these Centurion people it's a total ripoff and IMO constitutes unfair business practices. I do not mind paying for services rendered but I object to being **********.
Caveat Emptor.
Helpful (0)
Replies (5)0
Replies (5)
Centurion Systems's replyOfficial
01 Aug 2019, 12:41Dear John,
Thank you for your message. I have escalated your complaint to our senior management team, and I shall provide you with feedback regarding the matter as soon as possible.
Warm regards,
Charl Mijnhardt
Thank you for your message. I have escalated your complaint to our senior management team, and I shall provide you with feedback regarding the matter as soon as possible.
Warm regards,
Charl Mijnhardt
Best regards,
Centurion Systems's reply01 Aug 2019, 12:41
Official
Dear John,
Thank you for your message. I have escalated your complaint to our senior management team, and I shall provide you with feedback regarding the matter as soon as possible.
Warm regards,
Charl Mijnhardt
Thank you for your message. I have escalated your complaint to our senior management team, and I shall provide you with feedback regarding the matter as soon as possible.
Warm regards,
Charl Mijnhardt
Best regards,
JT
John T's updateReviewer Update
01 Aug 2019, 14:38Thank you very much your fast response is really appreciated.
John
John
JT
John T's update01 Aug 2019, 14:38
Reviewer Update
Thank you very much your fast response is really appreciated.
John
John
Centurion Systems's replyOfficial
01 Aug 2019, 14:41Hi John
It is my pleasure. The matter is being addressed as we speak.
Charl
It is my pleasure. The matter is being addressed as we speak.
Charl
Best regards,
Centurion Systems's reply01 Aug 2019, 14:41
Official
Hi John
It is my pleasure. The matter is being addressed as we speak.
Charl
It is my pleasure. The matter is being addressed as we speak.
Charl
Best regards,
Centurion Systems's replyOfficial
01 Aug 2019, 15:55Hi John
Unfortunately, as the items were purchased through a third party, the courier fees would have been set by them and, regrettably we, as CENTURION, are not able to control the fees and rates charged by the many distributors, resellers and installers that trade in our products.
However, we have asked the manager of our East Rand branch to address this matter with the company through which you initially bought your gate motor, as we always endeavour to extend our emphasis on customer satisfaction to our distribution network.
Unfortunately, as the items were purchased through a third party, the courier fees would have been set by them and, regrettably we, as CENTURION, are not able to control the fees and rates charged by the many distributors, resellers and installers that trade in our products.
However, we have asked the manager of our East Rand branch to address this matter with the company through which you initially bought your gate motor, as we always endeavour to extend our emphasis on customer satisfaction to our distribution network.
Best regards,
Centurion Systems's reply01 Aug 2019, 15:55
Official
Hi John
Unfortunately, as the items were purchased through a third party, the courier fees would have been set by them and, regrettably we, as CENTURION, are not able to control the fees and rates charged by the many distributors, resellers and installers that trade in our products.
However, we have asked the manager of our East Rand branch to address this matter with the company through which you initially bought your gate motor, as we always endeavour to extend our emphasis on customer satisfaction to our distribution network.
Unfortunately, as the items were purchased through a third party, the courier fees would have been set by them and, regrettably we, as CENTURION, are not able to control the fees and rates charged by the many distributors, resellers and installers that trade in our products.
However, we have asked the manager of our East Rand branch to address this matter with the company through which you initially bought your gate motor, as we always endeavour to extend our emphasis on customer satisfaction to our distribution network.
Best regards,
JT
John T's updateReviewer Update
01 Aug 2019, 15:57Thank you very much I appreciate your efforts. I thought I was buying from Centurion. Apparently not.
JT
John T's update01 Aug 2019, 15:57
Reviewer Update
Thank you very much I appreciate your efforts. I thought I was buying from Centurion. Apparently not.