PZ
Pieter Z
1 reviews | Active since May 2011
19 Aug 2015, 11:17
Poor manuals - Reluctant to assist
I purchased a Centurion \G-Switch 22"GSM controller from one of Centurion's agents after studying the on-line installation and programming manuals. <br> <br> I required a specific feature"
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Centurion Systems's replyOfficial
19 Aug 2015, 12:06Hello pvanzyl,
Thank you for bringing this to our attention. I'm really sorry to read about your poor customer experience - and also that we need to up our game regarding the installation manual. A senior member of our management team is currently investigating this and we shall revert back to you as soon as possible.
Kind regards,
Adam
Thank you for bringing this to our attention. I'm really sorry to read about your poor customer experience - and also that we need to up our game regarding the installation manual. A senior member of our management team is currently investigating this and we shall revert back to you as soon as possible.
Kind regards,
Adam
Centurion Systems's reply19 Aug 2015, 12:06
Official
Hello pvanzyl,
Thank you for bringing this to our attention. I'm really sorry to read about your poor customer experience - and also that we need to up our game regarding the installation manual. A senior member of our management team is currently investigating this and we shall revert back to you as soon as possible.
Kind regards,
Adam
Thank you for bringing this to our attention. I'm really sorry to read about your poor customer experience - and also that we need to up our game regarding the installation manual. A senior member of our management team is currently investigating this and we shall revert back to you as soon as possible.
Kind regards,
Adam