MKO
MICHAEL K. O
1 reviews | Active since Aug 2021
18 Oct 2021, 13:18
Horrible service , zero customer support or care .
It’s unfortunate i just checked on here to see the bad ratings centurion systems has , worse still their lack of response to paying customers . I purchased 6 A10 machines and all are having issues and there is zero support,solutions or clarity from centurion systems. Using them has affected my business negatively .
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Replies (5)0
Replies (5)
Centurion Systems's replyOfficial
18 Oct 2021, 13:23Hi Michael,
I am truly sorry for your negative experience, and rest assured this matter will be treated with the highest level of urgency. May I ask which branch or department you have mainly been dealing with? I would like to escalate this to the appropriate manager or department head.
I am truly sorry for your negative experience, and rest assured this matter will be treated with the highest level of urgency. May I ask which branch or department you have mainly been dealing with? I would like to escalate this to the appropriate manager or department head.
Centurion Systems's reply18 Oct 2021, 13:23
Official
Hi Michael,
I am truly sorry for your negative experience, and rest assured this matter will be treated with the highest level of urgency. May I ask which branch or department you have mainly been dealing with? I would like to escalate this to the appropriate manager or department head.
I am truly sorry for your negative experience, and rest assured this matter will be treated with the highest level of urgency. May I ask which branch or department you have mainly been dealing with? I would like to escalate this to the appropriate manager or department head.
MKO
MICHAEL K. O's updateReviewer Update
18 Oct 2021, 13:37kemmone mokgomo , *** , *** , lester Mamanyoa
MKO
MICHAEL K. O's update18 Oct 2021, 13:37
Reviewer Update
kemmone mokgomo , *** , *** , lester Mamanyoa
Centurion Systems's replyOfficial
18 Oct 2021, 13:39Thank you, Michael. I will ensure that the matter reaches the appropriate parties so that we may assist you. Again, my sincerest apologies.
Centurion Systems's reply18 Oct 2021, 13:39
Official
Thank you, Michael. I will ensure that the matter reaches the appropriate parties so that we may assist you. Again, my sincerest apologies.
MKO
MICHAEL K. O's updateReviewer Update
22 Oct 2021, 11:06Unbelievably Centurion system still hasn’t done anything about the issues complained about . How does a manufacturer not have a proper technical and repair support for equipment sold ?
MKO
MICHAEL K. O's update22 Oct 2021, 11:06
Reviewer Update
Unbelievably Centurion system still hasn’t done anything about the issues complained about . How does a manufacturer not have a proper technical and repair support for equipment sold ?
Centurion Systems's replyOfficial
22 Oct 2021, 11:10Hi Michael. My sincerest apologies. I am following up for you right away and will revert back soonest.
Centurion Systems's reply22 Oct 2021, 11:10
Official
Hi Michael. My sincerest apologies. I am following up for you right away and will revert back soonest.