DV
Derron V

1 reviews | Active since Jul 2019

09 Sept 2023, 14:42

Excellent Service

I had to program more remotes for an older garage door. The manual didn't help and not being a tech genius was stumped so I contacted Centurion late on a Friday afternoon through their technical WhatsApp line for help. I received immediate assistance from Juanita Rebello who spent almost an hour with me sorting my problem out. To receive such prompt and professional service these days is out of the ordinary and will certainly influence my future decisions when adding or replacing motors. A big thank you and well done!

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Replies (1)
Centurion Systems
Centurion Systems's reply10 Sept 2023, 08:14
Official
Dear Derron,

It truly is so heartwarming and so encouraging receiving such very positive feedback about your experience with our technical support team. The WhatsApp line is a relatively new innovation to make lives easier for our clients, and it is wonderful to hear that this has been your experience. Your very kind words will definitely be passed on to Juanita and the rest of the tech support team, who will be most grateful for this acknowledgement and appreciation of their service efforts.

Please enjoy what is left of the weekend.