D5 Smart Useless due to App Servers Out of Order
After installing these expensive D5 Smart gate motor, it can't even be programed due to the app not working and calling the call center they just tell you that the are working on the problem. Installer phone also can't connect to the gate motor.
Wasted my money on useless stuff. What's the use of buying these expensive stuff for your own security and can't even get it to work. Get your sh*t together if you want to use technology you should always have your systems up and running.
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Centurion Systems's replyOfficial
20 Jan 2022, 14:28Hi Jacques,
I am truly sorry to hear that you have not received adequate assistance for the problems you are experiencing. I can only imagine how frustrating that must be, and rest assured this matter will be treated with the highest level of urgency. I am escalating your complaint to our product specialists and senior support team agents, and you can expect a call from them soon. I have also engaged our R & D department for feedback on the issues you raised.
Regards,
Charl Mijnhardt
I am truly sorry to hear that you have not received adequate assistance for the problems you are experiencing. I can only imagine how frustrating that must be, and rest assured this matter will be treated with the highest level of urgency. I am escalating your complaint to our product specialists and senior support team agents, and you can expect a call from them soon. I have also engaged our R & D department for feedback on the issues you raised.
Regards,
Charl Mijnhardt
Centurion Systems's reply20 Jan 2022, 14:28
Official
Hi Jacques,
I am truly sorry to hear that you have not received adequate assistance for the problems you are experiencing. I can only imagine how frustrating that must be, and rest assured this matter will be treated with the highest level of urgency. I am escalating your complaint to our product specialists and senior support team agents, and you can expect a call from them soon. I have also engaged our R & D department for feedback on the issues you raised.
Regards,
Charl Mijnhardt
I am truly sorry to hear that you have not received adequate assistance for the problems you are experiencing. I can only imagine how frustrating that must be, and rest assured this matter will be treated with the highest level of urgency. I am escalating your complaint to our product specialists and senior support team agents, and you can expect a call from them soon. I have also engaged our R & D department for feedback on the issues you raised.
Regards,
Charl Mijnhardt