MP
Mirie P
1 reviews | Active since Jan 2019
28 Oct 2020, 17:32
Bad service
We are trying to contact the support at from 7 o’clock this morning we have left several messages no on phoned us back there is no after service at centurion systems they have high calls volumes the whole day. I don’t know how it is possible!! We finally got trough and when finally it was answered by a Emslie and all off a sudden they couldn’t hear us and was cut off we have phoned hundreds off Rands and still no one to help. This is terrible service how are we supposed to sell these products and not be able to help the customers
Helpful (0)
Replies (2)0
Replies (2)Centurion Systems's replyOfficial
28 Oct 2020, 17:37Hi Mirie
I am truly sorry for the inconvenience that you have suffered, and rest assured we will take every measure to ensure that this is addressed and that you receive world-class service. Your complaint has been escalated to our service manager, and he will be in touch with you via the contact details provided.
Again, I humbly apologise that you have not been assisted in an efficient manner.
Regards,
Charl Mijnhardt
I am truly sorry for the inconvenience that you have suffered, and rest assured we will take every measure to ensure that this is addressed and that you receive world-class service. Your complaint has been escalated to our service manager, and he will be in touch with you via the contact details provided.
Again, I humbly apologise that you have not been assisted in an efficient manner.
Regards,
Charl Mijnhardt
Centurion Systems's reply28 Oct 2020, 17:37
Official
Hi Mirie
I am truly sorry for the inconvenience that you have suffered, and rest assured we will take every measure to ensure that this is addressed and that you receive world-class service. Your complaint has been escalated to our service manager, and he will be in touch with you via the contact details provided.
Again, I humbly apologise that you have not been assisted in an efficient manner.
Regards,
Charl Mijnhardt
I am truly sorry for the inconvenience that you have suffered, and rest assured we will take every measure to ensure that this is addressed and that you receive world-class service. Your complaint has been escalated to our service manager, and he will be in touch with you via the contact details provided.
Again, I humbly apologise that you have not been assisted in an efficient manner.
Regards,
Charl Mijnhardt
Centurion Systems's replyOfficial
29 Oct 2020, 09:43Good day Miri
I believe that our technical support team leader has been in contact with you regarding the above matter. Please do not hesitate to let me know should you require any further assistance.
Regards,
Charl Mijnhardt
I believe that our technical support team leader has been in contact with you regarding the above matter. Please do not hesitate to let me know should you require any further assistance.
Regards,
Charl Mijnhardt
Centurion Systems's reply29 Oct 2020, 09:43
Official
Good day Miri
I believe that our technical support team leader has been in contact with you regarding the above matter. Please do not hesitate to let me know should you require any further assistance.
Regards,
Charl Mijnhardt
I believe that our technical support team leader has been in contact with you regarding the above matter. Please do not hesitate to let me know should you require any further assistance.
Regards,
Charl Mijnhardt
