MC
Marius C
1 reviews | Active since Nov 2021
15 Aug 2025, 14:33
Uncalled phone calles
May Centracom stop phoning me, I do not know how you have gotten my number, but stop phoning me and pretending like you are tracker, from Pretoria, getting out of hand, what happened to the POPIA ACT, was it just a smoke screen for the spammers to harras people?
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Centracom's replyOfficial
15 Aug 2025, 14:56 Good day, Marius
This is to clarify Centracom’s position regarding the calls you have reported. Like Telkom, Vodacom and MTN, Centracom is a Tier One VoIP carrier. We provide services to telecoms wholesalers, who then allocate numbers to their own clients. These clients include major banks, insurance companies and call centres.
We do not have visibility of the end-user and cannot identify who placed a call using one of our numbers, or to whom the number was issued. Telkom, MTN and Vodacom are in the same position, and none of us can be held responsible for the actions of users on our networks.
While the call or calls in question may have originated from our network, the number would have been allocated to one of our wholesale clients, who in turn would have issued it to their client.
In terms of the POPI Act, Centracom is not permitted to disclose the identity of the wholesaler. Our team will, however, contact you to obtain further details of the calls you have received. We will then instruct the relevant wholesale company to ensure their client ceases any further calls to you.
Thank you,
Centracom Management
This is to clarify Centracom’s position regarding the calls you have reported. Like Telkom, Vodacom and MTN, Centracom is a Tier One VoIP carrier. We provide services to telecoms wholesalers, who then allocate numbers to their own clients. These clients include major banks, insurance companies and call centres.
We do not have visibility of the end-user and cannot identify who placed a call using one of our numbers, or to whom the number was issued. Telkom, MTN and Vodacom are in the same position, and none of us can be held responsible for the actions of users on our networks.
While the call or calls in question may have originated from our network, the number would have been allocated to one of our wholesale clients, who in turn would have issued it to their client.
In terms of the POPI Act, Centracom is not permitted to disclose the identity of the wholesaler. Our team will, however, contact you to obtain further details of the calls you have received. We will then instruct the relevant wholesale company to ensure their client ceases any further calls to you.
Thank you,
Centracom Management
Centracom's reply15 Aug 2025, 14:56
Official
Good day, Marius
This is to clarify Centracom’s position regarding the calls you have reported. Like Telkom, Vodacom and MTN, Centracom is a Tier One VoIP carrier. We provide services to telecoms wholesalers, who then allocate numbers to their own clients. These clients include major banks, insurance companies and call centres.
We do not have visibility of the end-user and cannot identify who placed a call using one of our numbers, or to whom the number was issued. Telkom, MTN and Vodacom are in the same position, and none of us can be held responsible for the actions of users on our networks.
While the call or calls in question may have originated from our network, the number would have been allocated to one of our wholesale clients, who in turn would have issued it to their client.
In terms of the POPI Act, Centracom is not permitted to disclose the identity of the wholesaler. Our team will, however, contact you to obtain further details of the calls you have received. We will then instruct the relevant wholesale company to ensure their client ceases any further calls to you.
Thank you,
Centracom Management
This is to clarify Centracom’s position regarding the calls you have reported. Like Telkom, Vodacom and MTN, Centracom is a Tier One VoIP carrier. We provide services to telecoms wholesalers, who then allocate numbers to their own clients. These clients include major banks, insurance companies and call centres.
We do not have visibility of the end-user and cannot identify who placed a call using one of our numbers, or to whom the number was issued. Telkom, MTN and Vodacom are in the same position, and none of us can be held responsible for the actions of users on our networks.
While the call or calls in question may have originated from our network, the number would have been allocated to one of our wholesale clients, who in turn would have issued it to their client.
In terms of the POPI Act, Centracom is not permitted to disclose the identity of the wholesaler. Our team will, however, contact you to obtain further details of the calls you have received. We will then instruct the relevant wholesale company to ensure their client ceases any further calls to you.
Thank you,
Centracom Management