DC
Dylan C

1 reviews | Active since Jan 2020

12 Feb 2026, 12:04

NCR Spam call impersonator

Good day,

I have just received a cold call from someone claiming to be working for or on behalf of the NCR.

The individual who only introduced himself as Jarryd after I prompted him for the details, stated that I was being overcharged by my credit lenders. He then tried to get me to confirm my identity, even though he had called me directly on my personal number, at which point I ended the call.

The number that was used is as follows: *** and appears to be linked to an organization called Centracom.which appears to be an ICT provider.

I have registered this complaint with the NCR as well.

0
Replies (3)
Centracom
Centracom's reply12 Feb 2026, 12:36
Official
Good day Dylan.

Thank you for bringing this to our attention and for providing the relevant details.

Centracom is a licensed telecommunications carrier that provides services to wholesale partners who, in turn, allocate numbers to their own clients. We do not make unsolicited calls to members of the public, nor do we have direct visibility of the end users who utilise numbers issued through our network.

In addition to your complaint lodged with the NCR, we will investigate this matter internally. We will identify the reseller associated with the number in question and formally instruct them to cease all contact with you on the mobile number reflected in your profile.

We take matters of this nature seriously and appreciate you notifying us.

Kind regards,

Centracom Management
DC
Dylan C's update12 Feb 2026, 12:58
Reviewer Update
Hi Centracom Management,

I appreciate you following up in regards to this and understand the limitations you have on how end users use your services' and numbers.
However, having you merely asking them to stop contacting me is way below the reaction and action I would expect from your end.
The end user is *****ulently representing the NCR using a service provider connected to you.

It is 100% YOUR responsibility to follow up with "Centracom ", your CLIENT, and force them to investigate this and where necessary take legal action when a crime is being committed.

Your reaction and feedback is hugely disappointing and worrisome.

I'll be lodging this with the Ombudsman as well as I'm now under the impression that you are possibly complicit in aiding this type of *****ulent behavior.
Centracom
Centracom's reply12 Feb 2026, 13:48
Official
Good day,

Thank you for your response. We understand your concern, especially given the seriousness of someone allegedly misrepresenting the NCR.

Please be assured that Centracom does not condone any form of ********** or ******** conduct. While we operate as a network provider and do not originate or authorise calls made by end users of numbers issued through our wholesale partners, we take allegations of this nature very seriously.

Instructing the reseller in question is to cease communications with you is simply a first-step in the resolution of this issue. An internal investigation ticket has already been logged, and we are in the process of tracing the number to the relevant wholesale partner. Where there is credible evidence of ******** activity, we are entitled, under our contractual agreements, to require our partner to investigate their client and to take appropriate action, which may include suspension of services to the party at fault. This must be handled in line with due process and regulatory requirements.

We are not complicit in, nor do we support, any ********** behaviour carried out by third parties. Our role is to provide regulated telecommunications infrastructure, and we operate strictly within the framework of South African law.

Our team may reach out to you directly for more information should it be required. 

Kind regards,

Centracom Management