Unhappy customer

After 15 years with vodacom today am cancelling all my contracts with Vodacom because of poor service I received today through customer service line the consultant even hanged a call on me and transferred me to chat with Tobi for assistance but even Tobi was busy typing "sorry I don't understand what you are looking for" because wanted to understand who added insurance on my other line which I didn't approve it.. Goodbye vodacom it wasn't an easy decision to make but all the best for the future