NK
Ntuthuko K

1 reviews | Active since Mar 2018

26 Apr 2021, 14:55

STAY AWAY from Cellucity!

I bought wireless earphones from Cellucity online, it was my first time ordering from them, and how I have lived to regret that decision! When my order arrived, everything (box, charger, case and etc) was there accept the earphones! I immediately email the person on my invoice and no reply but I remain hopeful. I email their main contact email, also no reply, and by this time I am starting to get worried. I call and a lady answers and promises to call me with an Estimating Time of Arrival (ETA). It has been two months and I have accepted that I have been ****med by this company. The funny thing is they were selling the product on Take a Lot for R799 and selling it for R699 on their website. I remember telling myself that I am going to save R100 and protect the small guy from the big bad "middle man". Their communication is terrible! STAY AWAY!

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Replies (1)
NK
Ntuthuko K's update02 Jun 2021, 10:30
Reviewer Update
Eventually, Lesa Jackson was able to help me but I am not able to change my review probably because the business has not been claimed yet. After writing this review, Lesa from Cellu CIty reached out and helped me get my device, They even changed the company who delivered probably to ensure my package reaches me intact this time.