1 reviews | Active since Jul 2013
Shoddy Work/ Broke my Apple Watch/NO Refund/No Accountability
Worst Service Experience if there was a way to give 0 for a lack of professionalism, Lack of s****s, and being *****es and taking no accountability. I took in my apple watch to have the screen fixed they quoted me, I sent it in, It came back and the new screen they fitted was lifting, I sent it back 4 times and it comes back with a different issues. The last time they said they fixed the error but the screen will not come on, when I wanted to return it they delayes telling me the repair person was not at work, and when we finally took it back they are saying the guy no longer works there, and they cannot repair the watch they damaged. They will not refund me and in spite of the documented history of my interaction are taking no accountability for the work they have done. Now the new repair man says he is moving to the Bedfordview branch, my watch is still broken.
She claims that her technicians fix only what is brought in to be fixed. The screen came off they fixed only the screen since the screen had warranty. They do not touch anything else. I explained to her that my issue is that the watch was working when it came to the shop. She responded by saying they couldn't be held liable for that. They checked the watch and according to them it's the a power module failure and that is a normal wear and tear and that is not their responsibility their only responsibility is the screen.
She claims that her technicians fix only what is brought in to be fixed. The screen came off they fixed only the screen since the screen had warranty. They do not touch anything else. I explained to her that my issue is that the watch was working when it came to the shop. She responded by saying they couldn't be held liable for that. They checked the watch and according to them it's the a power module failure and that is a normal wear and tear and that is not their responsibility their only responsibility is the screen.