Shocking Service
<p>Further to a telephone call to Cellucity - Walmer Park during which I requested a refund for a 4G/LTE USB ****le, the consultant advised that as reflected on the Tax Invoice/Till Slip, refunds are not permitted, nowhere on the Tax Invoice does it reflect that refunds are not permitted</p> <p>Subsequent to the phone call I have sent 2 x emails and a vist to the store to which I have receved no response!!</p> <p>On visiting the store I advised that I was happy to pay the difference for a normal router, the assistant made copies of my till slip, advised that she would direct my enquiry to the manager...tomorrow (Friday 26, will be 6 days since my visit to the store, 14 days since I phoned and 18 days since I made the purchase).</p> <p> </p> <p>Cellucity Walmer Park clearly does not believe in customer service, I will not recommend them, in fact I will discourage anyone from dealing with them and I will never suport them again!!</p> <p> </p> <p>I also intend lodging a complaint with Cellucity Head Office and The National Consumer Commission (NCC).</p> <p> </p> <p> </p>