Samsung and Cellucity

I would not recommend Cellucity , I placed an order online in June and received my Note 10 pro weeks later. After a month I contacted the head to office and informed them that the phone constantly freezes and it's still brand new I was told that I should call Samsung. The phone constantly reset and froze only to find the battery swelling literally pushing out of the phone. Which now explains why the phone doesn't charge properly and constantly freezes I went to a Samsung service centre and received insane quotes to fix a phone which is only 3 months , paying R22 000 for a phone you definitely do not expect to receive high quotes for a phone that obviously has system or factory issues . Very disappointing especially when the phone is used for business purposes and does not have much downloaded apps etc!