Rude staff snapped at new customer

We approached cellucity to find out pricing for a phone we wanted to buy walking up to the small store several people were just standing around and we noticed Melissa standing at a paypoint without tending to anyone, I walked up to her and without moving her head from looking at the pc her eyes just shifted my directly and before I could say anything she sternly and rudely said \there is a queue hey!!"while pointing at the random people standing around in the background. Needless to say another store was grateful to receive our R8000 cash for the cellphone we purchased on prepaid. I will not return to this Cellucity again. A follow up call is not necessary I just felt service like that deserves publicity."""