Poor service at Cellucity Pavilion

I just handed in my iPhone 6 at the Pavilion store for repairs as I have been experiencing some problems with it. The upgrade on my contract was done on 08 August 2015. The service at this store is shocking to say the least, notwithstanding the fact that these stores do not provide a loan phone for business clients like myself. What kind of operation are you running because you do not cater for the needs of your clients, especially during situations like these. I am currently without a phone and unable to conduct business or communicate with my family. And my job requires that I travel long distances every day!<br> <br> What's more is that your staff are exceptionally not forthcoming, they have no clue on how to deal with customer queries, and have no interest in ensuring that customers are properly helped and satisfied with the service and assistance they receive. I have done 3 upgrades at this store since 2013 &amp