No phone - no reason

I pre-booked the new Samsung Galaxy S6 before launch date. On the 7th April I received an email saying that I can go and collect the new phone on the 8th April. I went to Cellucity on the 8th and then was told that it was only going to be available on the 10th April. So I returned on the 10th April and still no phone available. <br> Every second day I have phoned and gone into the shop multiple times and there is still no phone available for me to get. My one issue is the bad communication. The staff kept on telling me that the phone would be in \the next day". This created a certain expectation and increased frustration levels when there was no phone \""the next day\""...everyday. Right now I have no phone and this is just ridiculous. I have phoned around and gotten hold of other companies which have the phone in stock in my town. I will Never use Cellucity again and will certainly be mentioning it to others not to bother to use this company. """