Horrible contract

I have has at least 3 bad experiences with Cellucity especially the Somerset West branch. The manager has no empathy, the quality of their products are so bad. I recently took out a contract with them, January 2025. A few months later the phone stats acting up. Not an issue due to me, but a factory fault. No efforts were made to try and replace the device that is under warranty still. No sympathy…nothing.

Their systems never seem to work or there is always an issue. Be carful to go into business with them. I am now stuck with a new phone that has to be repaired, automatically the value and quality of the phone drops. I take pride in ensuring my phones are protected and look brand new. For a month I paid for a phone I did not have because. No compensation.